The term ‘Genuine Gear’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Unit 16,18-20 Edward Street, Oakleigh, VIC 3166, Australia. Our ABN is 32155964248. The term ‘you’ refers to the user or viewer of our website.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.
What information do we collect?
We may collect the following information from you:
your billing address;
your credit card details (but this information will not be stored post payment);
your delivery address for items you order from us;
your phone number;
your email address;
details of your orders;
your date of birth;
your username and password selected by you to order from us; and
other information that you choose to supply to us.
Unless required by law, you can choose not to provide the information. However, if certain information is not provided or you do not identify yourself, you might not be able to order from us via our websites or access certain services we provide.
How do we collect it?
The information we collect is generally provided directly by you through our websites, such as:
when you place an order with us;
when you send us an online query;
when you provide us with feedback; or
when you post a review on any of our websites.
Why do we collect the information?
We collect the information:
to process and to communicate with you regarding your orders from us;
to assist us in identifying and developing new products and services; and
to notify you of our products, offers, promotions and specials.
We use third-party vendor re-marketing tracking cookies, including the Google Adwords tracking cookie. This means we will continue to show ads to you across the internet, specifically on the Google Content Network.
The third-party vendors, including Google, whose services we use, will place cookies on web browsers in order to serve ads to you based on past visits to our websites. This allows us to make special offers and continue to market our products and services to those who have shown interest in our products and services.
Do we disclose information you provide?
We will not disclose the information you provide to any third party (including any overseas third party recipients) except where disclosure is required by law.
Will my information be secure?
We endeavour to keep all information secure and to protect that information from misuse or loss and from unauthorised access, modification or disclosure.
If we determine that information is no longer needed for any purpose, we will take reasonable steps to destroy or permanently de-identify that information.
How can I access and/or correct the information I have provided?
We strive to keep your information accurate, complete and up-to-date. If you wish to access, review or make corrections to your information held by us, you may do so at any time by contacting us by email at email@example.com. Please note that we may refuse to provide any person with access to information where we are permitted by law to withhold that information.